Last Updated: 27/12/2025
This Vendor Policy outlines the rules, responsibilities, and expectations for all sellers and service providers onboarding on QuickPlant.
By registering as a vendor, you agree to comply with the following guidelines.
Vendor Eligibility
Nurseries & Product Sellers
- Must supply healthy, good-quality plants or garden products
- Accurate product details, pricing, and images required
- Legal right to sell listed products
Gardeners / Service Providers
- Minimum 2 years of plant care or gardening experience
- Willingness to follow QuickPlant service standards
- Professional behaviour at customer locations
Onboarding & Approval
- Vendor registration does not guarantee approval
- QuickPlant manually reviews all vendor applications
- Approval may require additional verification or training
- First order may be treated as a trial order
QuickPlant reserves the right to approve or reject any vendor without obligation to disclose internal reasons.
Product & Service Standards
Product Vendors
- Real, clear plant photos mandatory
- Healthy plants only — no damaged or unhealthy stock
- Proper packaging to avoid transit damage
- Accurate stock availability
Service Vendors
- Perform services as confirmed
- Follow safety, hygiene, and eco-friendly practices
- Respect customer property and instructions
Orders, Fulfilment & Communication
- Vendors must accept and process orders promptly
- Delays or issues must be communicated immediately
- Repeated order failures may lead to suspension
- Misleading information or false claims are strictly prohibited
5️⃣ Commission & Payouts
- Platform commission applies as per agreement
- Commission rates may vary for products and services
- Payouts are processed after order or service completion
- Payment cycles and methods are communicated separately
Prohibited Activities
Vendors must NOT:
- Upload misleading or fake product images
- Deliver unhealthy plants knowingly
- Contact customers outside platform for bypassing commission
- Misuse customer data
- Use abusive, unprofessional, or unethical behaviour
Suspension & Termination
QuickPlant may suspend or terminate vendor accounts in cases of:
- Quality violations
- Repeated customer complaints
- Policy misuse or fraud
- Failure to follow platform rules
Suspension or termination decisions are final.
Platform Rights
QuickPlant reserves the right to:
- Modify commission structures or policies
- Update vendor guidelines as required
- Pause onboarding or restrict vendor categories
- Remove any product or service listing
📞 Vendor Support
For vendor-related queries or support, contact:
📧 Email: hellothequickplant.in@gmail.com
📞 WhatsApp: +91 97260 81077